
NEW FAMILY RETENTION PLAN BUNDLE

Families Visit… Then Disappear
You see it all the time.Â
A new family shows up.Â
They seem interested.Â
They get a warm welcome.Â
Then… they never come back.Â
And the truth is, it’s not because they didn’t like your church.Â
It’s because there was no clear plan to help them take a next step.
If You Don’t Have a Plan, You’re Losing FamiliesÂ
According to church growth expert Rich Birch, the average church retains only 26% of its new guests—and most see just 3% growth from new attenders annually. Add in natural attrition, and many churches are unknowingly shrinking.Â
It’s not a people problem.Â
It’s a follow-up problem.Â


There’s a Better Way
We created the New Family Retention Plan to give family ministry leaders a practical, customizable strategy to retain more guests and help them move from first-time visitor to fully known and connected.Â
No more guessing what to say, when to follow up, or how to track families across teams.
A CUSTOMIZABLE PLAN TO HELP YOUR CHURCH RETAIN MORE NEW FAMILIES

STEP #1
BUY & DOWNLOAD THE RESOURCE

STEP #2
CUSTOMIZE IT FOR YOUR CHURCH

STEP #3
RETAIN MORE NEW FAMILIES
WHAT'S INCLUDED?
A 5-PART FRAMEWORK TO HELP YOUR CHURCH RETAIN MORE NEW FAMILIES

PRE-VISIT PREPARATION
STAGE #1
HELP GUESTS FEEL EXPECTED

FIRST-TIME GUESTS
STAGE #2
HELP GUESTS FEEL SEEN

SECOND-TIME GUESTS
STAGE #3
HELP GUESTS FEEL REMEMBERED

NEXT STEPS OPPORTUNITY
STAGE #4
HELP GUESTS FEEL INCLUDED

CONNECTED TO YOUR CHURCH
STAGE #5
HELP GUESTS FEEL KNOWN

PRE-VISIT PREPARATION
Resources to help you prepare for a first-time family before they attend, including:
- Website Checklist you can use to make sure your website is helpful for first-time guests
- Environment Checklist you can use to prepare your physical space with guests in mind
- Children's Ministry Pre-Registration content you can use to implement a form allowing parents to pre-register their kids before attending
First-Time Guests
Resources you can use to create a first-time experience for new families that helps them feel welcomed and leads them to come back again, including:
- New family registration card ideas and examples
- Digital registration strategies
- Gift ideas for kids, students, adults, and families
- Ideas and resources for a “New Here” area for guests
- Volunteer job descriptions
- Training for volunteers
- Personal Connection Guide to help volunteers connect with families
- Detailed Follow-Up Process
- Scripts for emails and texts to use for follow-up


Second-Time Guests
Resources to use to help second-time guests take the next step in your church, including:
- Gift ideas for second-time guests
- Ideas for how to help returning guests feel remembered personally
- Volunteer Job Descriptions
- Detailed Follow-Up Process
- Scripts for emails and texts to use for follow-up
Next Steps
Resources to help you create a “Next Step” opportunity to help guests take the important step of getting connected in your church, including:
- Next Step ideas, including strengths and weaknesses of various options
- Volunteer Job Descriptions
- Detailed Follow-Up Process
- Scripts for emails and texts to use for follow-up


Connected to Your Church
Resources to use to new families connect and stay retained at your church, including:
- Resources for helping kids, students, and adults get connected
- Membership resources if your church has membership as part of the process
- Volunteer Job Descriptions
- Detailed Follow-Up Process
- Ideas for how to hand-off to your discipleship process
7Â
INSTRUCTIONAL VIDEOS
10Â
VOLUNTEER JOB DESCRIPTIONS
33
GUEST GIFT IDEAS
40
COMMUNICATION & FOLLOW-UP SCRIPTS
75+
DOCUMENTS, FILES, & RESOURCES
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GET THE BUNDLE NOW FOR JUST $17 (NORMALLYÂ $97) 82% OFF
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GET THE BUNDLE NOW FOR JUST $17 (NORMALLYÂ $97) 82% OFF
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GET THE BUNDLE NOW FOR JUST $17 (NORMALLYÂ $97) 82% OFF
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GET THE BUNDLE NOW FOR JUST $17 (NORMALLYÂ $97) 82% OFF
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GET THE BUNDLE NOW FOR JUST $17 (NORMALLYÂ $97) 82% OFF
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GET THE BUNDLE NOW FOR JUST $17 (NORMALLYÂ $97) 82% OFF
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GET THE BUNDLE NOW FOR JUST $17 (NORMALLYÂ $97) 82% OFF
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GET THE BUNDLE NOW FOR JUST $17 (NORMALLYÂ $97) 82% OFF
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GET THE BUNDLE NOW FOR JUST $17 (NORMALLYÂ $97) 82% OFF